Enhance User Engagement for Google’s Cost Platform

Role

UX Design Intern

Team

2 Designers

1 Researcher

5+ Engineers

2 Technical Program Managers



Timeline

May 2025 - August 2025

Skills

Interaction Design

Prototyping

Usability Testing

Xfn collaboration

Overview

Over the summer, I worked on three projects for Google's internal cost management platform, each designed to support users through different phases of their interaction with the platform. If you'd like to learn more about my project, feel free to reach out to me at daling@berkeley.edu.

While I can't share the details, I can definitely speak to what I learned.

Takeaways

Adaptability


Being adaptable is my biggest takeaway. Originally we planned for working on Project 1 for my first half of my internship and Project 2 for my second half. But as the user needs, business goals, and dev team progress are constantly evolving, I adjusted my approach and timelines to meet these changing requirements effectively. After finishing my two original projects, I took on a new design project that came up during Q3 planning.

Cross-functional collaboration


I discovered that clear communication and regular synchronization with key partners like TPMs and engineers are crucial for successful design outcomes.

Curiosity


My 13 week internship was a journey of continuous learning. Other than learning from people that I work closely with, I also connected with many designers across Google's various products and other interns. The more I learned, the more I realized there is to explore.

I’d love to chat!